Don’t Make the Clinic Director Promotion the First Leadership Test
Promoting a clinic director should confirm leadership you’ve already seen, not test for it. Give real leadership reps before the title, not after.
Why Good Employees Quit When the Standard Gets Soft
I have sat with clinic owners after the resignation landed and watched them replay every recent conversation with the employee who left. The owner is usually competent. She knows her patients, she knows the schedule, she knows which clinicians families request by name, and she can tell you which staff member can calm a hard […]