Blog

Onboarding Teaches the Business Model

Good clinician onboarding teaches the business model in week one, so a capable new hire

A Better Schedule Does Not Erase Years of Burnout

A better schedule helps, but it won't undo years of clinician burnout. How owners set

Your Hiring Process Is Already Telling Candidates What It Feels Like to Work for You

Your clinic hiring process is often the first sample a candidate gets of how you

Why Good Employees Quit When the Standard Gets Soft

I have sat with clinic owners after the resignation landed and watched them replay every

You Cannot Outpay Every Setting

A clinic owner can do everything right in an interview and still feel the conversation

Watching Physical Therapy KPIs Is Not the Same as Deciding

I work with clinic owners who aren’t avoiding the numbers. They look. They check the

Busy but Not Profitable Is a Scoreboard Problem

I’ve spent a lot of time with clinic owners who have a packed schedule and

Role Creep Teaches Your Team Their Time Isn’t Valuable

A therapist finishes a double-booked afternoon, wipes down the tables, folds a load of laundry,

Clinical Director Admin Time Needs a Visible Standard

A staff PT sees a cancellation at the end of the day. For a minute,

Clinical Uncertainty Needs a Clinic Standard

When a clinician says 'I'm not sure with this one,' clinical uncertainty needs a visible

A Reasonable Caseload Can Still Burn Your Clinicians Out

I have coached PT, OT, and SLP owners for more than a decade, and there

When You Offer Your Best Clinician Ownership and They Say No

You finally decide to do the generous thing. Your best clinician has been with you