Busy but Not Profitable Is a Scoreboard Problem

I’ve spent a lot of time with clinic owners who have a packed schedule and a weak month-end report. The same clinic can look healthy from the treatment room and shaky from the month-end report. From the treatment room, the clinic looks alive. Tuesday is packed. The 3:00 PM eval showed. The front desk filled […]

When Double-Booking Is the Business Model

A clinic owner standing alone in a treatment bay at the end of the day, looking at two treatment tables set close together, weighing the clinic's business model.

A packed schedule can still be a weak model. When a clinic only works by double-booking patients, weigh what the model really costs before your best clinician leaves.